Once you book an inquiry for a journey with Touareg Trails (referred to as “we” or “us” in these terms), you agree to accept these terms and conditions on behalf of yourself and any further users of our products or services as a result of this kind of booking.
Bookings / Reservations
On your own behalf, and anyone else using our services as a result of a booking you made, you agree to all these terms and conditions by making a tour reservation with Touareg Trails.
Payment & Booking Processes
A detailed itinerary and invoice with payment information will be sent as soon as you accept the provided pricing and travel plan. Once we receive a 20% deposit, the booking will be confirmed.
Booking Modifications
We will do everything in our power to modify your reservation with no extra cost if necessary. However, if you are traveling within 10 days of the beginning of the vacation, adjustments may not be possible.
If you require any adjustments, kindly get in touch with us right away and send us an email regarding your request. Once more, we will make every effort to meet your needs and avoid additional fees, but we cannot guarantee it.
You can either go ahead and take the previously scheduled vacation or cancel and pay the costs of cancellation as indicated, in case the adjustments cannot be made to the reservation you have made.
Cancellation Policy & Guidelines
If you need to cancel your Morocco trip plans, kindly let us know as soon as possible. The amount of the cancellation fee is determined by how many days we receive your written cancellation request before the departure date.
- Cancellation longer than 25 days: only the deposit made is returned.
- Cancellation with less than 25 days: no refund.
Additional Information and Conditions
Custom Requests
When completing your reservation, please inform us by email of any particular needs you may have, such as dietary restrictions, health issues, wheelchair assistance, or anything else. We will provide you with the necessary information to guarantee secure and pleasant vacations.
Before confirming your itinerary, we will inform you via email of any particular demands that we may be unable to accommodate if necessary.
Insurance
We do not offer any kind of insurance. You are solely responsible for securing the proper vacation insurance. In case of illness, cancellation, missing luggage, delays, or other unforeseen circumstances, we highly advise getting travel insurance.
Our Duty
If for any reason any aspect of your trip plans differs from what was specified when you booked and is not of a fair caliber, we will take responsibility. If there was no negligence on our side, we shall make a reasonable payment (up to a maximum of the amount paid to us for that component of the vacation plans).
Travelling
It is your responsibility to ensure you have all the required travel documentation in valid condition. Before visiting the country, your passport must be valid for at least six months.
Confidentiality and Privacy
When you provide us with your private and confidential information during the reservation process, we take full responsibility for ensuring that appropriate safety precautions are in place to protect it.
Reservations for accommodations and other arrangements necessary to meet your travel needs will be made using the details provided by you.
Additionally, we will inform the appropriate vendors about any dietary restrictions, medical conditions, or disabilities to ensure you have a safe and enjoyable vacation. This information will only be shared with the necessary parties and with your permission when you make a reservation.
Toureg Trails is your ultimate partner in selecting the perfect riad for your accommodation and experiencing the most genuine off-road adventures in Morocco.
Quick Links
Contact Info
- Marrakech, Merzouga
- © 2025 All Rights Reserved By Touareg Trails.