Find answers to frequently asked questions for convenience.
We’ve been providing dedicated excellent caring customized, authentic, and sharing tours since 2004, serving 200,000 happy satisfied customers annually, and we take pride in using this experience to create consistently high-quality, personalized tour experiences – providing easy online secure payments with round-the-clock human support.
Totally is a safe country to explore as a tourist
Morocco has long been regarded as a safe holiday destination. Moroccans have a reputation for being kind and inviting to guests. Moroccan cities are generally secure, particularly in tourism areas with significant visitor numbers. Morocco is a highly safe country, with police stationed everywhere and various checkpoints. Morocco is thus a safe and secure place.
There are several reasons why you should book your trip with Touareg Trails. Since 2010, our company has specialized in tailor-made tours, and we take satisfaction in using that knowledge to provide consistently high-quality, personalised tour experiences. Our company is spread out over Morocco, allowing us to deliver a high level of service wherever you choose to visit in Morocco and beyond.
Moroccans are regarded across the globe for their tolerance and friendliness; nonetheless, it is always courteous to seek permission before photographing individuals, particularly ladies, as well as businesses or items. Around army bases, airports, dams, and bridges, photography is restricted. If you chance to be in an area where photography is restricted, there will undoubtedly be signs indicating this.
In Morocco, there are several banks and exchange offices where travelers’ checks and cash may be exchanged. Many tourist-oriented stores, restaurants, and pubs take dollars or Euros at rates that are close to official values. Make sure you’re aware of the current dollar or euro-to-Moroccan dirham conversion rate (MAD).
Morocco typically utilizes a standard voltage of 220 volts, with power outlets and plugs conforming to either type C or E. The usual electrical frequency in the country is 50 hertz.
You’ll need comfortable sandals that you can simply take off while visiting houses, hammams, and certain traditional Moroccan eateries in Morocco. Dress modestly.
When visiting Morocco, you should dress modestly and cover your shoulders and knees. Bring light, loose clothing for the heat, as well as warm layers for the cool desert evenings.
In Morocco, the sun may be fierce, so wear UV-protected sunglasses and apply SPF 30 or higher to your skin.
Moroccan Arabic and Berber are the official languages. You’ll also notice that French is frequently used, considering Morocco is a former French territory.
English is taught as a second language in schools. However, don’t assume that everyone you meet will be able to talk in English. If this is an issue, it may be more cost efficient to retain a trilingual tour guide for your small or private group tour.
The Moroccan dirham is the country’s official currency. Credit cards are readily accepted, and ATMs dispensing local cash are widespread.
The best time to visit Morocco is either in the spring from March to May or in fall between September to October. Other months might be enjoyable if you favor bright and sunny weather or don’t mind the cold.
Morocco has a public transportation system that employs rail to connect the major cities and buses for travels inside the city. Large vehicles and sedans are commonly used for small individual and group outings. For bigger groups, medium to large motor buses are employed.
Travelers may travel anywhere in Morocco.
Contact us with concerns or for additional information.
They want you to get the most out of your tour, but if anything unexpected comes up at the last minute, adjusting your schedule is usually not difficult. On the flip side, last-minute adjustments to lodging are challenging and dependent on availability, particularly during peak season. Please get in touch with us to discuss your options if you need to adjust your plans before you arrive.
Once we receive your deposit, we confirm your tour and begin making preparations for lodging, drivers, and other tour components.
Our drivers can pick you up at your airport of arrival in Morocco. We can also pick you up from your hotel facility or other spots in Morocco. Our driver will accompany you throughout your visit.
Yes!
Based on accommodation quality and tour cost, we collaborate with carefully selected hotel partners. Before confirming your tour, please let us know if you have a preference for a certain sort of lodging. A double room with one double bed or two twin beds, a private bathroom, and breakfast are included in the accommodation charge (dinner may also be included as noted in your itinerary).
Every day, our excursions normally include half-board (breakfast and dinner) or full-board (3 meals), as specified on your itinerary. The meals are prepared by local chefs and served in the traditional Moroccan style. Please let us know ahead of time if you have any special dietary needs, such as vegetarian or gluten-free.
We can cancel your tour for free if you notify us one week before the tour begins. Simply notify us of your cancellation by email, and we will issue a full refund.
Yes, you can. Provided there is availability. Our shared tours fill up at least 3 or 4 days in advance. Our office is outside the Medina in an office building about a 20-minute drive from Jamaa Elfna Square. Please click here to get directions.
SHARED TOURS:
Onsite on the tour day to our staff in cash only, Moroccan Dirhams, Euros, US dollars, or Sterling. If you insist on paying by card or via PayPal, additional fees will apply: 5% processing fee + 20% VAT
PPRIVATE TOURS:
Onsite on the tour day in cash: Moroccan Dirhams, Euros, US dollars, or Sterling. Should you wish to pay the remaining balance by credit card or PayPal, and processing fee of 5% will be charged.
We do accept Moroccan Dirhams Euros, US Dollars, and Sterling. Please refer to xe.com as a conversion base.
If you do not have a PayPal account, you can still complete your PayPal payment by providing your credit card information. PayPal accepts all major credit cards and debit cards. Please note that PayPal does not share your credit card information with us.
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