Privacy Policy

1. Who we are

Touareg Trails is a travel company based in Marrakech, Morocco. [Legal company name, full address, company registration number.] You can contact us at the email address and phone number shown at the bottom of this page.

2. Data we collect

Information you send us: your name, email address, phone or WhatsApp number, travel dates, number of travelers, preferences and any special requests, such as dietary needs. When needed for a booking, we may also ask for passport details.

Technical data: if you accept cookies, analytics and advertising tools (Google, Microsoft, Meta) collect information about how you use the site, such as pages viewed, device type and approximate location.

3. How we use your data

To answer your questions and prepare quotes; to organize and deliver your trip, including sharing the necessary details with hotels, camps, drivers and guides; to send you booking information; with your consent, to measure how the website and our ads perform; and to meet our legal obligations, for example for accounting.

4. Who we share it with

Only with the service providers needed for your trip and for running our business: accommodation and activity partners, WhatsApp (Meta) and email providers when you contact us, and Google, Microsoft and Meta for analytics and advertising if you accept cookies. We never sell your personal data.

5. Cookies

We use a cookie to remember your language. Analytics and advertising cookies are only used if you accept them in the cookie banner. You can change your choice at any time with the "Cookie settings" link at the bottom of the page.

6. International transfers

Some of our providers (such as Google, Microsoft and Meta) may process data outside Morocco or your country, under their own data protection safeguards.

7. How long we keep data

Quote requests are kept for up to [24] months. Booking records are kept for as long as the law requires, for example for accounting [e.g. 10 years].

8. Your rights

You can ask to access, correct or delete your data, object to its use or withdraw your consent at any time by contacting us. These rights are protected by Moroccan Law 09-08 and, for residents of the European Union, by the GDPR. You can also contact the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel) in Morocco or the data protection authority in your country.

9. Security

We take reasonable measures to protect your data and only give access to people who need it to organize your trip.

10. Changes to this policy

We may update this policy. The latest version is always available on this page, with the date of the last update.